Privacy Notice

Last updated: 5 April 2026

We are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how Savos (“we”, “us”, “our”) collects, uses, and safeguards your information in accordance with the UK GDPR.

1. Information We Collect

Information you provide

  • Name

  • Email address

  • Postal address

  • Payment information (processed securely by our payment provider)

  • Ring size and order details

  • Messages or enquiries

Information collected automatically

  • IP address

  • Device information

  • Browsing behaviour

  • Cookies (see section below)

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Prevent fraud and maintain security

We do not sell your data.

3. Legal Basis for Processing (UK GDPR)

We process your data under:

  • Contractual necessity – to fulfil your order

  • Legitimate interests – business operations, fraud prevention

  • Consent – for marketing communications

4. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business, such as:

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Website hosting services

These providers act under our instructions and comply with UK GDPR.

5. Cookies

We use cookies to:

  • Improve website performance

  • Analyse traffic

  • Personalise your experience

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling your order

  • Legal and tax obligations

  • Customer service

7. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where applicable)

  • Withdraw marketing consent

  • Request a copy of your data

  • Object to certain processing

To exercise your rights, contact us at hello@savos.co.uk.

8. Security

We take reasonable measures to protect your data from loss, misuse, or unauthorised access.

9. Updates to This Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

10. Contact

For privacy-related enquiries, contact: hello@savos.co.uk